AURA PRIVATE CONCIERGE
Last updated: 28 October 2026
At AURA Private Concierge, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or enquire about our services.
1. Who We Are
AURA Private Concierge provides personalised concierge, travel, lifestyle and exclusive experience services.
Website: auraprivateconcierge.com
Email: request@auraprivateconcierge.com
Data Controller: Romina Carrisi
Registered Address: Via Venanzio Fortunato, n.58 136 Roma
VAT Number (Partita IVA): 2 103 890 741
The Data Controller is responsible for processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.
2. Information We Collect
When you contact us or submit an enquiry through our website, we may collect:
3. How We Use Your Information
We use your personal information to:
4. Legal Basis for Processing
We process personal data on the following legal grounds, where applicable:
Pre-contractual measures — Article 6(1)(b) GDPR
To respond to your requests and take steps at your request before entering into a service agreement.
Legitimate interests — Article 6(1)(f) GDPR
To maintain website security, manage relevant business correspondence and improve our services, where these interests are not overridden by your rights and freedoms.
Legal obligations — Article 6(1)(c) GDPR
To comply with applicable legal and regulatory requirements.
Consent — Article 6(1)(a) GDPR
Where consent is required for a specific activity, such as certain optional tracking technologies or marketing communications.
Where processing relies on consent, you may withdraw it at any time.
5. How We Store and Share Your Data
Our website is built using Tilda Publishing.
Information submitted through website forms is processed using Tilda’s form functionality and transferred to Google Sheets for the management of enquiries.
We may also use email hosting and other technical service providers to operate the website and communicate with clients.
Personal information is accessible only to authorised persons and service providers who require it for legitimate business purposes.
We do not sell your personal information.
6. International Data Transfers
Some of our technology providers may process or store personal data outside the European Economic Area (EEA).
Where international transfers take place, we ensure that an appropriate transfer mechanism is in place, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission, as applicable.
Details of relevant safeguards may be requested using the contact information provided in this policy."
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
Enquiry information is retained for [insert the applicable retention period or criteria], unless a longer period is required by law or necessary for an ongoing client relationship or legal claim.
Once personal information is no longer required, it will be deleted or anonymised as appropriate.
8. Cookies and Website Analytics
Our website may use essential cookies or similar technologies required for its proper operation.
We use Tilda’s simplified website statistics to understand general website traffic and performance.
Any analytics technologies used without consent will be limited to those that qualify for an exemption under applicable law.
If optional cookies or tracking technologies requiring consent are introduced, we will request the appropriate consent before activating them.
You can manage or delete cookies through your browser settings.
9. Your Rights
Under the GDPR, you may have the right to:
request@auraprivateconcierge.com
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) or another competent supervisory authority.
Website: www.garanteprivacy.it
10. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Our website uses HTTPS encryption to help secure communications between visitors and the website.
However, no method of electronic transmission or storage can guarantee absolute security.
11. Third-Party Websites
Our website may contain links to external websites or third-party services.
We are not responsible for the privacy practices or content of those external websites. We encourage visitors to review their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website functionality or applicable legal requirements.
Any updates will be published on this page with a revised date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
AURA PRIVATE CONCIERGE
Email: request@auraprivateconcierge.com
Website: auraprivateconcierge.com
At AURA Private Concierge, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or enquire about our services.
1. Who We Are
AURA Private Concierge provides personalised concierge, travel, lifestyle and exclusive experience services.
Website: auraprivateconcierge.com
Email: request@auraprivateconcierge.com
Data Controller: Romina Carrisi
Registered Address: Via Venanzio Fortunato, n.58 136 Roma
VAT Number (Partita IVA): 2 103 890 741
The Data Controller is responsible for processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Italian data protection laws.
2. Information We Collect
When you contact us or submit an enquiry through our website, we may collect:
- Your name
- Email address
- Telephone number
- Information about your travel plans, preferences or requested services
- Any additional information you voluntarily provide
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries and requests
- Provide information about our concierge services
- Prepare personalised proposals and recommendations
- Communicate with you regarding requested services
- Manage client relationships and related correspondence
- Maintain the security and functionality of our website
- Comply with applicable legal obligations
4. Legal Basis for Processing
We process personal data on the following legal grounds, where applicable:
Pre-contractual measures — Article 6(1)(b) GDPR
To respond to your requests and take steps at your request before entering into a service agreement.
Legitimate interests — Article 6(1)(f) GDPR
To maintain website security, manage relevant business correspondence and improve our services, where these interests are not overridden by your rights and freedoms.
Legal obligations — Article 6(1)(c) GDPR
To comply with applicable legal and regulatory requirements.
Consent — Article 6(1)(a) GDPR
Where consent is required for a specific activity, such as certain optional tracking technologies or marketing communications.
Where processing relies on consent, you may withdraw it at any time.
5. How We Store and Share Your Data
Our website is built using Tilda Publishing.
Information submitted through website forms is processed using Tilda’s form functionality and transferred to Google Sheets for the management of enquiries.
We may also use email hosting and other technical service providers to operate the website and communicate with clients.
Personal information is accessible only to authorised persons and service providers who require it for legitimate business purposes.
We do not sell your personal information.
6. International Data Transfers
Some of our technology providers may process or store personal data outside the European Economic Area (EEA).
Where international transfers take place, we ensure that an appropriate transfer mechanism is in place, such as an adequacy decision or Standard Contractual Clauses approved by the European Commission, as applicable.
Details of relevant safeguards may be requested using the contact information provided in this policy."
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected.
Enquiry information is retained for [insert the applicable retention period or criteria], unless a longer period is required by law or necessary for an ongoing client relationship or legal claim.
Once personal information is no longer required, it will be deleted or anonymised as appropriate.
8. Cookies and Website Analytics
Our website may use essential cookies or similar technologies required for its proper operation.
We use Tilda’s simplified website statistics to understand general website traffic and performance.
Any analytics technologies used without consent will be limited to those that qualify for an exemption under applicable law.
If optional cookies or tracking technologies requiring consent are introduced, we will request the appropriate consent before activating them.
You can manage or delete cookies through your browser settings.
9. Your Rights
Under the GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Request data portability, where applicable
- Withdraw consent where processing is based on consent
request@auraprivateconcierge.com
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) or another competent supervisory authority.
Website: www.garanteprivacy.it
10. Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Our website uses HTTPS encryption to help secure communications between visitors and the website.
However, no method of electronic transmission or storage can guarantee absolute security.
11. Third-Party Websites
Our website may contain links to external websites or third-party services.
We are not responsible for the privacy practices or content of those external websites. We encourage visitors to review their respective privacy policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, website functionality or applicable legal requirements.
Any updates will be published on this page with a revised date.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal data is handled, please contact:
AURA PRIVATE CONCIERGE
Email: request@auraprivateconcierge.com
Website: auraprivateconcierge.com
Privacy policy
BANK TRANSFERS
Euro account details
Beneficiary: Madis Kabash
IBAN: GB27 REVO 2301 2097 0397 87
BIC / SWIFT code: REVOGB21
Address: Revolut Ltd
30 South Colonnade, E14 5HX, London, United Kingdom
Correspondent BIC: CHASDEFX
Payment description: Wedding gift